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How baboo88 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device activityYour right to access or delete data
baboo88 How baboo88 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, our support team is the right starting point. Send your request through any of the channels below with your registered account details so we can verify your identity before processing the request.

Team online

Live Chat

Start a chat from the baboo88 website. Share your registered email or phone number so we can pull up your account and handle your data request directly.

Email Support

Send a written data request to our support email address. Include your account username and the specific data action you need — access, correction or deletion.

Account Help Form

Use the in-account help form under your profile settings. Select the privacy category, describe your request, and we will follow up to your registered contact.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Security and Your Rights

We apply technical and organisational measures to protect the data tied to your account — from your login credentials to the payment references generated when you top up via Nagad or Rocket. Here is how each area works in practice.

Data Retention

We keep your account data while your account is open. When you close your account, we retain only what applicable law in your eligible region requires us to hold, then delete the rest.

Cookie Control

Essential cookies keep your session running; non-essential analytics cookies can be switched off in your browser. Clearing cookies will log you out, so save any open session before you do.

Payment Data Security

Transaction data for bKash, Nagad and Rocket passes over encrypted connections. We store only the reference number and amount — your mobile wallet PIN never touches our servers.

Access and Correction Rights

You can request a summary of the personal data we hold, ask us to correct inaccuracies, or request deletion. We aim to respond within the timeframe set by the rules of your eligible region.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how we handle personal data on baboo88. If your question is not here, reach out through live chat or email and we will respond to your account directly.

We collect your name, email address, phone number and account credentials at registration. Once you deposit, we also log the payment reference from your bKash, Nagad or Rocket transaction to match funds to your wallet.

We share only what is necessary with the payment processors you use — bKash, Nagad, Rocket — so your deposit or withdrawal can clear. We do not sell your data to advertisers or unrelated third parties.

Send a request through live chat or our support email with your registered account details. We verify your identity first, then provide a summary of the data we hold within the timeframe applicable to your region.

Yes. Submit a deletion request through the account help form or support email. We will remove your data except what we are required to retain under the laws that apply to your eligible region.

Essential cookies keep your login session active. Non-essential analytics cookies can be disabled through your browser settings. Turning off all cookies will end your current session, so log out cleanly first.

We keep your data while your account is active. After you close your account, we retain only what local data-protection law in your eligible region requires, then we delete the rest from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.